PRIVACY POLICY

CYBER-DETECT is committed to protecting your privacy. Contact us if you have any questions or concerns about the use of your personal data, and we’ll be happy to help.

By using this site and/or our services, you agree to the processing of your personal data as described in this privacy policy.

Table of Contents

Definitions used in this policy
Data protection principles we follow
What are your rights regarding your personal data?
What personal data do we collect about you?
How do we use your personal data?
Who else has access to your personal data?
How do we secure your data?
Information about cookies
Contact information

Definitions

Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on personal data or sets of personal data.
Data subject – a natural person whose personal data is being processed.
We / us (capitalized or not) – CYBER-DETECT

Data protection principles

We are committed to respecting the following data protection principles:

The processing is legal, fair, and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. We will provide you with information about the processing upon request.
The processing is limited to its purpose. Our processing activities correspond to the purpose for which the personal data was collected.
The processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any given purpose. The processing is limited in time. We will not keep your personal data for longer than necessary.
We will ensure the accuracy of the data.
We will ensure the integrity and confidentiality of the data.

Rights of the data subject

The data subject may exercise the following rights:

Right to information – this means you must know whether your personal data is being processed; what data is collected, where it comes from, and why and by whom it is processed.
Right of access – this means you have the right to access the data collected of/about you. This includes your right to request and obtain a copy of the personal data we have collected.
Right to rectification – you have the right to request the rectification or erasure of your personal data that is inaccurate or incomplete.
Right to erasure – in certain circumstances, you may request that your personal data be erased from our records.
Right to restrict processing – under certain conditions, you have the right to restrict the processing of your personal data.
Right to object to processing – in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to object to automated processing – you have the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing. You may exercise this right whenever a profiling outcome produces legal effects concerning you or significantly affects you.
Right to data portability – you have the right to obtain your personal data in a machine-readable format or, where feasible, as a direct transfer from one processor to another.
Right to lodge a complaint – if we refuse your request under your access rights, we will provide you with a reason why this is not possible. If you are not satisfied with how your request was handled, please contact us.
Right to assistance from the supervisory authority (CNIL) – means you have the right to assistance from a supervisory authority and the right to other legal remedies such as claiming damages.
Right to withdraw your consent – you have the right to withdraw any consent given for the processing of your personal data.

Data we collect

Information you have provided to us
This may include your email address, name, billing address, home address, etc. — primarily information needed to deliver a product/service to you or to improve your customer experience with us. We save the information you provide so that you can, for example, comment or carry out other activities on our website. This information includes, for example, your name and email address.

Information collected automatically about you
This includes information automatically stored by cookies and other session tools. For example, your IP address, email, ID, etc. This information is used to improve your customer experience. When you use our services or view content on our website, your activity may be logged.

Information from our partners
If we need to collect information from our trusted partners, we will do so with confirmation that they have legal grounds to share this information with us. This may be information you provided to them directly or that they collected about you for other legal reasons.

Publicly available information
If necessary, we may collect information about you that is publicly available.

How do we use your personal data

We use your personal data to:

provide you with our best service, but also simply to communicate and interact with you, sometimes to inform you of changes to our services
improve your customer/user experience
fulfill a legal or contractual obligation

We use your personal data for legitimate purposes and/or with your consent.

Due to the conclusion of a contract or the performance of contractual obligations, we process your personal data for the following purposes:

to identify you
to provide you with a service or send/offer you a product
to communicate for sales or billing purposes

On the basis of a legitimate interest, we process your personal data for the following purposes:

administering and analyzing our customer base (purchasing behavior and history) in order to improve the quality, variety, and availability of our services
conducting customer satisfaction surveys

Unless you inform us otherwise, we will continue this use.

With your consent, we process your personal data for the following purposes:

to send you newsletters and campaign offers from us only
for other purposes, we have asked for your consent to process your requests for briefs, contact, applications, training…

We process your personal data in order to fulfill obligations arising from the law and/or to use your personal data for purposes provided for by law. We reserve the right to anonymize the personal data collected and to use this data. We will not use data outside the scope of this policy unless it is anonymized. We retain your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising from the law.

We may process your personal data for other purposes not mentioned here, but which are compatible with the original purpose for which the data was collected. To do so, we will ensure that:

the link between the purposes, context, and nature of the personal data is suited to further processing
the further processing would not harm your interests
there would be an appropriate safeguard for the processing.

We will inform you of any further processing and its purposes.

Who else can access your personal data

We do not share your personal data with foreign entities. In some cases, personal data concerning you is provided to our trusted partners to allow us to provide you with the best possible service or to improve your customer experience. We may share your data with our freelancers, financial partners, and third-party partners

We are careful to work only with processing partners capable of ensuring an adequate level of protection for your personal data. We only disclose your personal data to third parties when we are legally required to do so. We may disclose your personal data to third parties if you have consented to it or if there are other legal grounds.

How we secure your data

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems to detect any vulnerabilities and attacks. Our IT systems are protected (firewall, antivirus) and regularly updated (security, system, and software updates…). Regular maintenance operations are in place to anticipate potential issues.

We are committed to informing the relevant authorities of any data breaches and to ensuring the security of information. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in the event of a breach.

We use cookies for the following purposes:

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user movements, and collect information about users. Cookies store information used to help sites function, and we may access cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain features

We may use the cookie system in the following cases:

Necessary cookies — these cookies are necessary for you to be able to use certain important features on our website, such as logging in (if applicable). These cookies do not collect any personal information.
Functionality cookies — these cookies provide features that make using our service more convenient and, where applicable, allow for more personalized functionality. For example, they may remember your name and email address in comment forms. This means you don’t need to re-enter this information the next time you comment.
Analytics cookies — these cookies are used to track the use and performance of our website and services
Advertising cookies — these cookies are used to serve ads relevant to you and your interests. They are also used to limit the number of times you see an ad. They are usually placed on the website by advertising networks with the website operator’s permission. These cookies “remember” that you have visited a website, and this information is shared with other organizations such as advertisers. Targeting or advertising cookies are often linked to site functionality provided by another company.

You can delete cookies stored on your computer via your browser settings. You can also control certain third-party cookies using a privacy-enhancing platform. For more information about cookies, visit cnil.fr

In terms of third-party services/cookies, we use:

Google Analytics to measure traffic on our website. Google has its own privacy policy that you can review. If you would like to more broadly opt out of Google Analytics tracking, visit the Google Analytics opt-out page.

Data Protection Officer (DPO) contact

Sylvain CECCHETTO (CTO) – Personal data processing request

Changes to this privacy policy

The agency may make changes to this privacy policy.
The last change was made on November 19, 2021.